Ground Shipping

 

Most Ground Shipping orders are shipped within 24 - 48 hours from confirmation of your order. Shipping times will vary depending on the size of the package and the delivery location. Small and medium sized packages generally are delivered within 2 - 7 business days (excluding weekends and holidays) from their date of shipment. Orders containing bumpers, fenders, doors, hoods, grille guards, nerf bars, or other large parts require special handling and are usually shipped via Truck Freight (see Truck Freight information below) where delivery times usually range from 2 - 9 business days. While we are happy to offer products to customers located in Alaska, Hawaii, and other areas outside the continental United States, additional shipping charges will apply to these locations and delivery times will be longer.

 

Overnight and 2-Day Shipping

 

Overnight and 2-day shipping are available for most small and medium sized packages for additional charges. Airfreight carriers reserve the right to extend delivery time by 24 hours when delivering to residential addresses. This is beyond our control and airfreight charges will NOT be refunded. All orders must be received before 5:00 PM Eastern Time (2:00 PM Pacific Time) Mondays to Fridays. No Overnight or 2-Day deliveries on Saturdays, Sundays and Holidays. If you place your order for Overnight and 2-Day delivery on a weekend or a holiday, please be aware that the shipping cycle for these orders starts on the next available business day.

 

Performance Order Shipping

 

All performance parts are shipped via Ground service only. Most orders are shipped within 24 - 48 hours from confirmation of your order. Shipping times will vary depending on the size of the package and the delivery location. Small and medium sized packages generally are delivered within 2 - 7 business days (excluding weekends and holidays) from their date of shipment. Orders containing brush guards, running boards, complete exhaust systems, nerf bars, and other large items that require special handling are usually shipped via Truck Freight (see Truck Freight information below) where delivery times usually range from 2 - 9 business days (excluding weekends and holidays). While we are happy to offer products to customers located in Alaska, Hawaii, and other areas outside the continental United States, additional shipping charges will apply to these locations and delivery times will be longer. Overnight and 2-Day shipping are not available for performance part orders.

 

Truck Freight

 

Truck freight applies to orders consisting of large parts or items that require special handling due to their shape, weight or packaging. Orders with these characteristics are shipped via Truck Freight. Orders usually are processed for shipment within 24 - 48 hours from confirmation of your order. Delivery may take 2 - 9 business days (excluding weekends and holidays), within the continental United States. Truck Freight to Alaska and Hawaii may take up to 14 business days and may require additional charges. In the event that your order is subject to additional charges, we will contact you via e-mail with a revised shipping quote.

 

Risk Of Loss

 

All items purchased from our website are made pursuant to our shipping terms, which are F.O.B. shipping point. This means that that risk of loss and title of any item is passed to you at the shipping point, which is when the carrier accepts the goods for transport.

 

Our Terms and Conditions

 

Overnight or 2-Day shipping carriers reserve the right to extend the delivery time of your order by 24 hours to residential areas. These circumstances are beyond our control and air-shipping charges will NOT be refunded for this reason. Upon receiving your order, inspect all packages thoroughly for missing, damaged, or incorrect parts. Despite our warehouses making every effort to prevent shipping damage, it does occur occasionally. If you receive a damaged part, do NOT accept the package. Have the shipper return it to sender at once. If the shipper has left a damaged package in your absence, immediately contact the shipper and have the package returned to sender. We are not responsible for missing, damaged, or incorrect parts after 30 business days, regardless of the party at fault. We must be contacted immediately if any of the above occurs. We are also not responsible for lost or stolen packages and all claims for such must be processed through the shipping company.

 

Cancellation Policy

 

All orders are electronically processed and forwarded to the warehouse immediately after the order is confirmed; therefore, the window of opportunity to cancel an order is limited. All orders must be canceled BEFORE you receive the Invoice - Payment Accepted e-mail. No orders can be canceled after payment has been confirmed, as the order will be immediately processed for shipment. All orders placed from Friday after 5PM EST - Monday 9AM EST cannot be canceled, as they are processed over the weekend for shipment.

 

Terms & Conditions For Sales of Products and Parts

 

1. All prices are subject to change without prior notice.
2. We reserve the right to correct typographical and printing errors.
3. We reserve the right to correct prices or calculation errors.
4. We reserve the right not to proceed with any order we feel will potentially put the company, the recipient, or any other party in a vulnerable position financially or for any other justifiable reason. We will notify every customer who placed an order of any cancellations provided a valid e-mail address has been given. We may not be prepared to incur extra expense, other than to use e-mail, to cancel such an order.

 

We assure that the majority of orders will not be considered for cancellation; however, such actions will be taken should the need arise.